Healthcare
Allergy Partners
Summary
Allergy Partners, a leading allergy, asthma, and immunology care provider, sought to modernize its patient estimation process. Their current processes were manual, time-consuming, and prone to errors. Imperium Dynamics deployed Imperium Health Cloud core (IHC) and a custom patient liability estimation tool to address their challenges. The designed solution's user-friendly interface and automation capabilities streamlined the estimation process and freed up staff time for more productive tasks. Integrating existing contract management systems and Power BI dashboards provided real-time insights for data-driven decision-making. Additionally, implementing Power Automate flows automated appointment scheduling, billing, and report generation, further enhancing efficiency. The success of the IHC implementation demonstrates the power of digital transformation in healthcare. By leveraging IHC core, Allergy Partners improved its patient care processes, enhanced operational efficiency, and positioned itself for continued growth.
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The Problem
Allergy Partners was grappling with a manual and
error-prone patient estimation process. This
antiquated system was causing a cascade of issues. The
time-consuming and repetitive estimation process led
to a backlog of estimates, hindering timely patient
care. The employees were facing burnout due to the
tedious and manual nature of the estimation process,
affecting their productivity and morale. Patients were
surprised because of unexpected patient costs, leading
to dissatisfaction and billing disputes, resulting in
lost revenue for the company. Moreover, the company
needed more accurate and timely estimates to gain
valuable insights into pricing trends. Due to the
manual process, a higher volume of IT tickets was
being raised, diverting IT resources from essential
tasks.
In addition to these practical
challenges, Allergy Partners faced the need to comply
with the legal requirements as the Good Faith Estimate
(GFE) Law in the United States mandates that
healthcare providers provide patients with estimates
of their expected costs for non-emergency services
scheduled in advance. Recognizing the need for a more
efficient, accurate, and scalable solution, Allergy
Partners reached out to us so that we can address
their complex challenges.
The Outcome
Imperium Dynamics collaborated with Allergy Partners
to implement Imperium Health Cloud (IHC), a
comprehensive healthcare solution, to modernize its
patient estimation process and drive operational
efficiency. IHC's user-friendly interface and
automation capabilities streamlined the estimation
process, reducing manual data entry and improving
accuracy. Integrating existing contract management
systems and Power BI dashboards provided real-time
insights for data-driven decision-making.
Additionally, Power Automate flows automated
appointment scheduling, billing, and report
generation, freeing up staff time for more productive
tasks. User Permission Management ensured secure
access to patient data. The time to update contracts
for managed care was reduced from five days to just
one hour, ensuring that estimates are always based on
the most up-to-date contact information.
With
over 300 users, the designed solution has proven to be
a valuable solution for Allergy Partners. Allergy
Partners expressed satisfaction with Imperium
Dynamics' ability to tailor the solution to their
specific needs, enabling them to achieve their digital
transformation goals and enhance patient care.
Features
Solution Features
Centralized platform
Patient Estimation Tool
User-Friendly Interface
Automated Flows
View & Download PDF
Power BI Dashboards
Security & Data Compliance
Contract Management
Project
Timeline
Imperium Dynamics deployed Imperium Health Cloud core (IHC) and a custom patient liability estimation tool to automate patient estimation process.
Allergy Partners
9 months
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7
November, 2024
Changing Healthcare with Digital Solutions:
Allergy Partner's Journey to Modernizing Patient Estimation
Explore how Allergy Partners overcame inefficient manual processes with Imperium Dynamics' innovative solutions. Learn how we helped streamline patient workflows, improve accuracy, and enhance patient satisfaction through the implementation of Imperium Health Cloud (IHC) and a custom patient liability estimation tool. This session will offer valuable insights for healthcare professionals and those interested in digital transformation strategies for operational excellence and improved patient care.
