Trend and Outlook

60%

Over 60% of healthcare providers experience referral leakage, impacting patient care continuity and revenue.

75%

Nearly 75% of healthcare organizations see improved patient outcomes by adopting technology that integrates care journeys and streamlines patient communications.

40%

About 40% of healthcare facilities reduce administrative overhead by utilizing automated appointment reminders and patient feedback systems.

The healthcare industry faces significant pressure to improve patient outcomes, reduce operational costs, and comply with complex regulations. Providers must navigate challenges like referral leakage and patient disengagement while maintaining high standards of care.

Imperium Dynamics addresses these challenges by offering custom solutions built on Microsoft Business Applications. Our ISV solutions, integrated with leading EMR systems like Athena, Cerner, and Epic, streamline clinical workflows, enhance patient engagement through personalized care journeys, and ensure regulatory compliance. By optimizing both patient experiences and operational efficiency, we enable healthcare organizations to thrive in an evolving landscape.

Current Industry Challenges

Referral Leakage

Healthcare organizations often lose revenue when patients fail to follow through with referred specialists, resulting in gaps in care. With Microsoft Business Applications, healthcare providers can automate referral tracking, follow up on referrals, and minimize patient leakage, ensuring continuity in care and increasing patient satisfaction.

Administrative Burden

Manual administrative tasks such as appointment scheduling, billing, and patient follow-ups can overwhelm healthcare staff, reducing their focus on patient care. With Dynamics 365, healthcare providers can automate these workflows, freeing time for care teams to focus on delivering quality services and improving operational efficiency by 30%.

Patient Communication

Healthcare providers struggle with fragmented communication systems. Microsoft Dynamics 365 allows seamless communication across different channels, providing patients with timely appointment reminders, care journey updates, and personalized health insights. It improves patient engagement and reduces no-shows.

Regulatory Compliance

Healthcare organizations must navigate complex regulatory environments, including the Health Insurance Portability and Accountability Act (HIPAA) and price transparency laws. Using Microsoft Business Applications, providers can ensure compliance and automate reporting.

Why Microsoft Business Applications for Healthcare?

Unified Platform for Patient Management

Microsoft Dynamics 365 brings patient data—including medical history, appointments, and billing—into a single system, improving care coordination, reducing duplication of effort, and creating a seamless experience for patients and healthcare providers. 

AI-Driven Patient Insights

Utilize AI and machine learning to gain insights into patient care and outcomes. Leverage tools like PROM (Patient Reported Outcome Measures) modules to track patient feedback and measure long-term health outcomes. These insights empower providers to deliver more personalized and effective care.

Scalable & Flexible Solutions

Whether expanding services or adding new clinics, Microsoft Business Applications offer unmatched scalability, allowing your organization to grow seamlessly without disruptions.

Security and Compliance at Its Core

Built on Azure, these fully HIPAA-compliant applications offer top-tier data encryption and security controls to protect sensitive patient information.

Use Cases for Healthcare

Streamlined Claim Submission

AI can enhance claim submission by automatically validating each claim against payer-specific rules and identifying potential errors before submission. This proactive validation increases the likelihood of claims acceptance and reduces rejections and denials. By analyzing historical claims data, AI highlights common pitfalls and suggests real-time corrections, allowing providers to address issues promptly. This automation minimizes manual effort, enabling staff to focus on higher-value tasks like patient care. Ultimately, AI streamlines the revenue cycle management process, improving financial health for healthcare organizations.

Document Processing with GPT-4

Healthcare organizations often face challenges managing large volumes of scanned documents, such as patient orders. These documents can be efficiently processed using GPT-4 and Azure Cognitive Services, automating key tasks like patient ID extraction and document organization. This reduces manual effort, minimizes errors, and speeds up document management. By implementing AI-driven automation, healthcare providers can improve operational efficiency, ensure more accurate records, and focus more resources on patient care.

Explore our Healthcare Webinar

Watch our on-demand webinars to see how we are addressing Healthcare use use cases and challenges heads-on.

27 September, 2024
Enhancing Safety with JHA

Strengthening the Clinician-Patient Experience: Enhancing Safety with Job Hazard Analysis

This webinar will take a deep dive into understanding the nature of these workplace hazards in healthcare settings. We'll discuss both short-term interventions and long-term strategies, such as Imperium's Job Hazard Analysis (JHA) tool, that can significantly improve safety and compliance. Learn how Imperium Dynamics' Job Hazard Analysis (JHA) tool can help hospitals and clinics identify, evaluate, and mitigate hazards while ensuring compliance with safety standards like OSHA.

7 November, 2024
Changing Healthcare with Digital Solutions:

Allergy Partner's Journey to Modernizing Patient Estimation

Explore how Allergy Partners overcame inefficient manual processes with Imperium Dynamics' innovative solutions. Learn how we helped streamline patient workflows, improve accuracy, and enhance patient satisfaction through the implementation of Imperium Health Cloud (IHC) and a custom patient liability estimation tool. This session will offer valuable insights for healthcare professionals and those interested in digital transformation strategies for operational excellence and improved patient care.

15 November 2024
Navigating Healthcare Trends Webinar: Part 1

Leveraging Dynamics 365 to Tackle Referral Leakage & Improve Patient Marketing

In today's rapidly changing healthcare landscape, hospitals are facing new marketing challenges, from referral leakage to navigating the complexities of mergers and acquisitions. Learn how Dynamics 365 and Microsoft’s technology can help healthcare systems reduce referral leakage, improve patient engagement, and manage challenges like mergers.

13 September, 2024
Acadia

Mastering Document Management with AI-Powered Solutions

A Conversation with Imperium Dynamics on how you can take your document lifecycle from 3 weeks to 3 days with accuracy and efficiency using Acadia.

17 October, 2024
Unleashing Team Collaboration with Power Apps:

A conversation on Real-Time Authoring and AI-Enhance Development 

Explore the latest advancements in Power Apps that are reshaping how teams collaborate and innovate. This webinar will showcase the new real-time co-authoring feature in Canvas Apps and the introduction of AI-powered Copilot in Model-Driven Apps. Learn how you can leverage these tools to accelerate app development, streamline workflows, and enhance collaboration across teams with Imperium Dynamics.

Drive patient outcomes with Microsoft Business Applications. Book a call with our customer success managers and see how we can help you transform your healthcare operations.

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