Government
R&R Partners
Summary
Developed a legislation tracking system and customer portal to streamline reporting for improved client satisfaction and operational efficiency.
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The Problem
R&R’s client services team was spending too much time entering data from a legislative system into excel spreadsheets and customizing weekly reports for their clients. They needed a more efficient way to compile reports and couldn’t find a system that met their needs.
The Outcome
Imperium Dynamics developed a Power Apps solution that provided direct integration with the legislative API, automated report creation, client management, and a client portal for viewing the reports. R&R’s clients are overjoyed with the reporting portal, especially the real-time updates and sleek design. Instead of spending up to 20 hours per week on a single custom report, the R&R team now spends less than 30 minutes per day on reports. R&R also gained new customers due to their increased efficiency and capacity.
Features
Solution Features
1
Legislation Tracking with Model-Driven App
2
Customer Facing Portal
3
API integration to State Legislature
4
Email Templates Configured
Project
Timeline
Developed a legislation tracking system and customer portal to streamline reporting for improved client satisfaction and operational efficiency.
R&R Partners
5 months
It is one of the best solutions we have deployed so far. It is comparatively cheaper, yet so elegant, sleek, and user-friendly. Not like other expensive and poor-performing solutions.
David Clark
GPA Director, R&R Partners
Metrics
Our Achievements
+8x
Operational Efficiency
+2.5x
Customer Acquisition
100%
Customer Satisfaction
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