R&R

Government

R&R Partners

Summary

Developed a legislation tracking system and customer portal to streamline reporting for improved client satisfaction and operational efficiency.

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The Problem

R&R’s client services team was spending too much time entering data from a legislative system into excel spreadsheets and customizing weekly reports for their clients. They needed a more efficient way to compile reports and couldn’t find a system that met their needs.

The Outcome

Imperium Dynamics developed a Power Apps solution that provided direct integration with the legislative API, automated report creation, client management, and a client portal for viewing the reports. R&R’s clients are overjoyed with the reporting portal, especially the real-time updates and sleek design. Instead of spending up to 20 hours per week on a single custom report, the R&R team now spends less than 30 minutes per day on reports. R&R also gained new customers due to their increased efficiency and capacity.

Features

Solution Features

1

Legislation Tracking with Model-Driven App

2

Customer Facing Portal

3

API integration to State Legislature

4

Email Templates Configured

Project

Timeline

Developed a legislation tracking system and customer portal to streamline reporting for improved client satisfaction and operational efficiency.

R&R Partners

5 months

It is one of the best solutions we have deployed so far. It is comparatively cheaper, yet so elegant, sleek, and user-friendly. Not like other expensive and poor-performing solutions.

David Clark

GPA Director, R&R Partners

Metrics

Our Achievements

+8x

Operational Efficiency

+2.5x

Customer Acquisition

100%

Customer Satisfaction

How Imperium Can Help

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