Legal Ops Transformation in Just 10 Months: How AGG Streamlined Their Employee Lifecycle with Power Platform
When Anrald Golden Gregory LLP (AGG), a respected law firm, first
approached Imperium Dynamics, they had a familiar challenge—one
shared across the legal sector. Their processes for onboarding new
hires, offboarding departing employees, updating statuses after
promotions or department changes, and managing office transitions
were entirely manual. Spreadsheets, emails, fragmented checklists,
and reactive communication had become the norm. These weren’t just
minor inefficiencies—they introduced risks, created delays, and
distracted valuable team members from higher-value legal and
administrative work.
The firm had a clear goal: integrate with existing identity and HR
systems to automate at least 70% of the employee lifecycle. AGG
wanted to simplify and secure every step—from the moment a new team
member was hired to when they exited or moved internally. With that
north star in mind, they set out to build a solution that was
scalable, adaptable, and intelligent enough to evolve with their
internal systems.
But, like many firms with legacy infrastructure, they quickly
learned that the road to full automation would not be without its
challenges.
The Journey
10 Months of Focused Transformation
Over the course of 10 months—beginning in April 2024 and continuing
through February 2025—AGG and Imperium Dynamics worked hand-in-hand
to create a solution tailored to the firm's processes, security
posture, and technical environment.
The system they built was more than just an app. It became an
operational nerve center for HR and IT. New employees could be
onboarded through a secure interface that automatically assigned
them to the right groups and permissions. When employees left the
firm, a termination interface ensured timely access removal—an
especially critical need in the legal space, where sensitive data
access must be tightly controlled. And when someone changed
departments or earned a promotion, the platform allowed for
real-time updates without redundant, manual re-entry of data across
systems.
Despite facing technical barriers—especially around integrating
legacy systems with limited interoperability—the platform
successfully automated between 25% and 30% of AGG’s onboarding and
offboarding processes. This number may seem modest compared to the
original 70% target, but the impact it made was anything but small.
The Outcome
Meaningful Progress Despite the Blockers
The legal sector often moves cautiously when it comes to adopting
new technologies, and for good reason—security, compliance, and
client confidentiality are non-negotiables. In this case, AGG didn’t
let perfect become the enemy of progress. By aiming high but
remaining adaptable, they achieved real, measurable gains within a
defined 10-month window.
The automated processes reduced repetitive manual tasks for both HR
and IT teams. Employees no longer had to worry about who needed to
be notified for access changes, which systems needed to be updated,
or what permissions should apply. Instead, a well-governed and
intuitive interface ensured the right steps were taken every time.
Although full automation remains a future milestone, AGG’s platform
is already delivering value. The infrastructure is in place. As
systems evolve, additional automation will follow—layer by layer,
system by system. In the meantime, AGG has reclaimed time, reduced
risk, and gained a centralized lens into a previously disconnected
set of workflows.
The Bigger Picture
AGG’s story is not just about one law firm’s digital evolution—it’s
a blueprint for the legal industry at large. Change doesn't require
an all-or-nothing approach. It requires clarity of purpose, a
willingness to adapt, and a commitment to steady progress.
In just 10 months, AGG went from fragmented manual processes to a
partially automated, governance-compliant workflow platform that
empowers their teams and protects their data. The original goal of
70% automation remains a guiding star. But even at 25–30%, the firm
has transformed how it works—creating time for what matters most:
serving clients with excellence.