Are you looking to embrace the power of cloud-based Customer Relationship Management for your organization? 

Whether you are using an on-premise CRM or are not using a customer relationship management solution yet and would like to bring on one, Microsoft offers options suitable for any size of business.

Our recommended Imperium365CRM (Basic) product based on the Power Platform is a good start for small-to-medium size organizations. If you are wanting to deploy a fully robust and extensive solution, then Dynamics 365 applications are for you. Imperium serves as a Systems Integrator for Microsoft Dynamics 365 Sales Hub and Customer Service applications and maintains a top-notch team of consultants who prioritize customer success everyday.

Imperium boasts Microsoft FastTrack-recognized Architects with deep expertise in Microsoft Dynamics CRM and Power Platform implementations. Our technical experts can support you to achieve any goal with Dynamics 365, from implementation to custom development to integrations. We have a best-in-class methodology for solution layering and Application Lifecycle Management on the Microsoft product stacks.

Depending on the scale and complexity of the application you are looking to build, Power Apps implementations can take anywhere from 2 weeks to 3 months. Many of our customers choose a phased approach to rolling out Power Apps solutions, where they go live on an smaller-scope first and then add over multiple phases to expand the platform over time. If you are starting with our complimentary Imperium365CRM (Basic) as your customer relationship management application, you can deploy it in one day. We can enhance the product to meet any business-specific requirements from there.

For a single app, implementation of Dynamics 365 takes between 3-6 months, depending on the amount of customization. For multiple apps, we can either run multiple workstreams in parallel or implement in a phased approach.

Based on your short and long-term goals, we will recommend either a Waterfall-based Agile or Agile Scrum approach for your implementation.

Imperium's consultants have experience across a range of industry verticals. Our greatest expertise lies in the healthcare, education, and financial services industries.

Have the data discussion, among the very common implementation mistakes is not talking about customer data that should be available in the system on day 1 of the application.

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We provide guidance and strategic oversight to C-Suite and IT Directors for on-going implementations. Feel free to give us a call.

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